How to use WhatsApp Flows [Video]

WhatsApp Flows are structured messages that collect subscriber data. You can add a template with buttons that open your forms right in WhatsApp. Your subscribers will be able to fill out and send these forms, and you can use these data points in future messages.

In this article, we will talk about how to create a template in Meta and add it to your chatbot.

Only users who have connected their number to the WhatsApp Business API and verified their business can create templates and campaigns.

To create a form template, go to WhatsApp Manager, and click Create a template.

Select Marketing > Form, enter a template name, and choose a language

Enter your message template text in the Body section. In the Button section, select a form template type that will open on click or a custom form. Click Create.

Afterward, you will see the form editor, where you can add fields to your form.

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