How to set up Instagram chatbot flow triggers [Video]

With SendPulse, you can create automated chatbot flows triggered by events or subscribers’ actions, including Story mentions and post or live comments.

In this article, we will talk about how to set up and customize Instagram chatbot flow triggers.

Story mention

You can run a chatbot flow for a user who tagged your account in their Story.

To go through your flow, the user who tagged you must have a public account, and their Instagram Story must be visible to everyone.

Click Story mention in the Instagram section. To activate the trigger, turn on the Instagram toggle. To fire the trigger again, click Edit trigger.

To ensure that your message is relevant, we recommend tailoring it to specific content that users interact with.

Сlick Edit the flow, go to the builder, and add the required elements to your flow.

At the start of your flow, you can only add the Messageelement with …