How to Measure the ROI of Your AI Investments: A Quantitative Approach [Video]

Measuring the return on investment (ROI) for AI investment initiatives is a strategic priority for businesses looking to capitalise on this powerful technology. To fully understand the value that AI brings, it’s essential to consider not just the financial gains but also the broader business enhancements it facilitates. We look at the initial costs, which include hardware, software, and the talent to develop and maintain AI systems. However, these are just part of the equation; we also monitor AI’s influence on operational efficiency, productivity, and data-driven decision-making. The true merit of AI investments lies in their long-term transformative potential, seen in improved customer experiences and revenue transformation.

Determining the ROI of AI also means evaluating potential growth opportunities that AI-driven innovation might unlock. This involves assessing the effectiveness of AI in automating processes, gaining actionable insights from data, and empowering better customer interactions. We take into account both the tangible …