+919652955429
#SalesforceAdministrationSyllabus #SalesforceConsultingSyllabus
Enging the Business in a certain format
Business — small Shop –Big
Consulting
Marketing Cloud : B2C
table/Objects
Sales Cloud
: selling product, Interaction , Automated Process, Communiation
EMail Alerts
: Customer should buy the product
: discount
: Quote
:invoice
: Order
Service Cloud
: Deal with all the Customer Problems by collecting realtime data
Admin
web-to-Lead
Email Alert/Email Template
Objects /Fields /Tab
Fomula Field
Relationship
Record Types
Duplicate Rules
User
profile
Permission set /Permission Set Group
Sharing
Automation Tool
WorkFlows
Lightning Flow
Web-to-case
Knowledge Article
Report/Dashboard
How does the Salesforce help a business /customers?