New social media appeals body which aims to resolve content disputes will be based in Dublin [Video]

AN INDEPENDENT BODY which aims to resolve appeals against policy violation decisions of three of the largest social media companies is being set up in Dublin.

Appeals Centre Europe will receive disputes from people and organisations across the European Union (EU).

The body will initially decide cases relating to Facebook, TikTok and YouTube, aiming to include more social media platforms over time.

The Appeals Centre confirmed its status as a certified out-of-court dispute settlement body under Article 21 in the EU Digital Services Act (DSA).

This provides for the creation of out-of-court dispute settlement bodies which are certified by Digital Services Coordinators to resolve disputes relating to the content enforcement decisions of online platforms, providing effective, timely and independent redress.

The certification follows a successful application to Ireland’s media regulator, Coimisiún na Meán.

The Appeals Centre has been legally certified to provide an impartial, swift and cost-effective service that is …