Lowe’s shopper vows to boycott chain after ‘being appalled by staffer’s response’ over store checkout policy change [Video]

A FORMER Lower’s shopper has revealed the final straw that saw him ditch the retailer for a rival.

The home improvement company’s customer service was slammed by the shopper on social media.

A Lowe’s shopper has called out the chain for poor customer service as it phases out traditional checkouts at some locations (stock)Credit: Getty

The attitude of a worker on the customer service desk saw the shopper ditch their items and head to a rival store (stock)Credit: EPA

Taking to X, the ex-customer fumed about the chain’s supposed reliance on its customers to do everything for them.

“Store #2698 has been distancing from customer service,” he claimed in the post in which he tagged Lowe’s.

“Since self-checkout was the only register open I went to customer service,” he explained.

However, the employee allegedly told him to return to self-checkout to carry out his purchase.

“I don’t work at Lowe’s! I …