Lowe’s apologizes after ‘unacceptable’ overcharge leading to ‘another bad experience’ – but shopper refuses chain’s plea [Video]

A FRUSTRATED customer has blasted Lowe’s on social media after the chain retailer charged his card twice.

Taking to X, the customer known as Douglas called out the home improvement chain for its customer service.

He said: “Ordered some interior doors for my house.

“They charged my card twice by mistake. Transferred my order to the Boise location and delayed delivery by 2 weeks. Unacceptable.”

A customer representative reached out to Doug in the comment section to help resolve the situation.

They said: “We’re sorry to hear about this experience while ordering some interior doors, Douglas.

“We’d like to review this further – please DM us the name on the order, phone number, email, order number, and store location (if purchased in-store) when you have time. Thanks!”

However, the irate …