Intelligent automation drives efficiency and innovation in business operations [Video]

Intelligent automation is quickly becoming a game-changer for businesses looking to stay competitive in an increasingly digital landscape.

From streamlining repetitive tasks to enhancing accuracy across complex processes, this technology is revolutionizing operations by allowing organizations to optimize resources and improve efficiency, according to Vivek Sinha (left), global head of sales — AI and automation — Topaz, at Infosys Ltd. The integration of AI-driven solutions, such as self-healing robots and agentic AI, is empowering companies to do more with less, reducing manual errors and accelerating workflows. As businesses seek higher returns on investment, intelligent automation is setting the stage for a new era of operational excellence and innovation.

“There is no secret sauce to it — it is hard work and grind that gets you,” he said. “The biggest thing that I actually want to tell is just because the compute and the data processing capabilities have increased so much that you can really do mundane tasks with lots …