Technology has accelerated at an unprecedented pace.

We’re now using AI and ChatGPT for many tasks (including for this very podcast!)

With all this change, there has to be some sort of management to implement it.

Smita sums it up very well with “People like people”.

We don’t want to hear stories retold by technology, we want to hear stories from the people who experienced it, who understand it on a deeper level.

Drawing from her experience, Smita delves into how organisations need to be business led and tech powered, rather than purely tech driven.

First, understand what value the organisation is going to add, or what issue is going to be solved.

Then, what business capabilities are needed? With people at the core, organisations have to consider their product and platform.

Change is always going to be hard.

Whether it’s for better or worse, there will always be an element of resistance and friction, because we don’t know what we don’t know.

But there will …