How to set up flow triggers in a Facebook chatbot [Video]

With SendPulse, you can create automated chatbot flows triggered by events or subscribers’ actions, including post comments.

In this article, we will talk about how to set up and customize Facebook chatbot flow triggers.

You can use the Welcome message, Standard reply, and Unsubscription from the bot standard triggers in any chatbot. To create your own triggers, use keywords and Automation events.

You can run a chatbot flow for a user who leaves a comment under any or specific Instagram post.

Select posts and keywords

Decide which posts will activate the trigger — either all posts or specific ones.

Select a condition to start the trigger:

You can also set up and customize your comment replies and send them randomly.

Select the Public reply checkbox, and enter a text that will be randomly sent as a reply to a comment.

In the Throttlingsection, set a time interval to ignore repeated keywords in subscribers’ comments …