How ‘disaster roaming’ works in western NC after Helene | VERIFY [Video]

Cell service continues to improve in the Carolinas with an estimated 80 percent of access to cell service in the region restored.

CHARLOTTE, N.C. — Thousands of people in western North Carolina are still experiencing spotty cellphone service or none at all in the wake of Hurricane Helene.

Cell service continues to improve in the mountains with an estimated 80% of access being restored, but some remote areas are still impacted by outages.

Numerous posts have been circulating on social media after the storm claiming that all cell towers will work with any network right now, but is that true?

THE CLAIM

This post on Facebook claims that if you are in western North Carolina in the affected areas all cellphone towers are open to not just one carrier but all of them.