Henry County woman says she couldnt access her money for 3 months after bank froze account WSB-TV Channel 2 [Video]

HENRY COUNTY, Ga. — For three months, a Henry County woman was locked out of her new bank account along with the $5,000 she had deposited into it.

“They wouldn’t even tell me why the account was blocked,” social media influencer Rich Journeys said.

She helps people find opportunities to make money on her TikTok but called the Consumer Action Center in frustration after having no access to her Citibank account.

“I was shopping at Target one day; this is my first purchase using my card. And the cashier says, ‘Oh your transaction didn’t go through,’” she said.

She estimates she’s called Citibank more than 25 times trying to gain access to her money. Citibank told her they suspected fraud on the account but sent her checks and extra debit cards she never requested anyway.

“That’s just a hopeless feeling to try everything you could try, and nothing happens. It …