Reach out to your customers at the right time to gather reviews and grow the brand’s reputation online.
Customers buy from brands that they perceive as reliable and credible. No doubt, trust is crucial for converting customers, so actively building and maintaining it is essential. Customer reviews play a key role in strengthening trust and establishing online authority.
However, manually handling tasks such as engaging with customers to collect reviews, responding to them in a timely manner, addressing concerns, and managing the business’s online reputation can take a lot of time and effort.
The all-new SocialPilot Reviews simplifies and streamlines the process of requesting and collecting customer reviews through automated drip email and text campaigns. It offers an efficient way to engage with customers and gain insights into the ways to serve them better from a unified tool.
From creating brand profiles and linking review platforms to configuring campaigns and workflows, the tool supports …