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‘Defeats the purpose!’ fumes Walmart shopper of chain’s pay method – it led to him being hassled over 78-cent item [Video]

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Brand Marketing on Social Media

WALMART has left a customer furious with the store’s self-checkout system after they were stopped unnecessarily.

The retail giant’s Scan and Go payment method added time to the shopper’s transaction – which defeats the purpose of the self-service checkout change.

Walmart greeters often check receipts as shoppers leave self check-outCredit: Getty
One user was furious when a Scan and Go transaction was checkedCredit: @dalast1woke
Scan and Go is available to Walmart+ subscribersCredit: Getty

A frustrated Walmart shopper shared his experience on social media after he said he was stopped for a receipt check while using the store’s Scan and Go system.

Scan and Go, which is exclusive to Walmart+ subscribers, is supposed to allow customers to shop, pay at self-checkout, and leave the store quickly.

However, the system didn’t stop Walmart greeters from checking the shopper’s receipt – which showed he only bought about $12 worth of items, including envelopes.

“Dear @Walmart …

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