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CTA news: Chicago Transit Authority deactivates X social media accounts, formerly known as Twitter, agency confirms [Video]

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Brand Marketing on Social Media

CHICAGO (WLS) — The Chicago Transit Authority is no longer using its main accounts the social media platform X.

The agency confirmed to ABC7 Friday that two of their accounts are no longer active on the site formerly known as Twitter.

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The CTA and CTA service alerts X accounts now have disclaimers saying they are no longer active.

The CTA released the following statement Friday:

“After careful consideration, CTA has decided to suspend the use of its general information (@cta) and service alerts (@ctaAlerts) accounts on Twitter/X.com, as this social media platform no longer provides the value it once did for us to effectively reach and communicate with our riders. The @CTARPM accounton X.com is unaffected and will continue to provide project information and updates through the remainder of project work. For real-time service information, CTA riders are encouraged to sign up for our …

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