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Costco shopper urges chain to make trio of policy changes – but they would have to take page out of rival’s book [Video]

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Brand Marketing on Social Media

A COSTCO shopper has called for the chain to make a host of changes and to take inspiration from a rival store.

The customer demanded that Costco make three specific changes to its services.

A Costco shopper has demanded that Costco make three changes to its business and implement similar policies to its rival, Sam’s Club (stock image)Credit: Getty
The shopper addressed the retailer in a post on Facebook and threatened to take their business elsewhere if these changes weren’t made (stock image)Credit: Getty

They took to social media to ask the chain to implement similar policies to those at Sam’s Club.

“Please add curbside pickup and free same day delivery for Executive Members at your earliest convenience,” Megan Gibson wrote in a post on Facebook.

“Scan and go in the app would also be great.

“I really love spending my money at your store, but Sam’s Club has really got you beat in these 3 major areas.

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