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Some say issues with trash service persist even after switching companies WSOC TV [Video]

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Brand Marketing on Social Media

IREDELL COUNTY, N.C. — Multiple people have been complaining on social media about a well-known trash pick-up company. They say Republic Services suddenly started charging more and that issues persist with the company even after switching to a new one.

The complaints vary slightly, but the common theme is former customers say they’re having trouble cutting ties financially.

The story starts with Benfield Sanitation Services. According to published reports, Republic Services took it over last year.

A few months later, Sheila McCormick in Statesville says she noticed “all of a sudden, my bill went from $50 to $89 [per month].”

Sandy Tingley in Mooresville says her bill jumped from $48 to $71.

Both say they switched to other trash companies.

McCormick says she had always paid ahead, so she expected some money back, but that Republic told her she actually owed $61.

“A little aggravated with them,” she said.

Both women also say Republic was supposed to take away its trash cans. Weeks later, the …

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