Turning Feedback into Business Growth with Cory Brown [Video]

Summary:

In this episode of The Agency Hour Podcast, join Troy Dean as he chats with Cory Brown, Founder and CEO of Simplesat. Cory specialises in helping businesses elevate their customer feedback processes through innovative survey solutions and AI-powered analytics. He provides valuable insights into creating engaging surveys, increasing response rates, and effectively leveraging feedback to drive business improvements.

Cory’s company, Simplesat, excels in developing user-friendly surveys and dashboards that allow businesses to analyse and understand customer feedback comprehensively. Today, we dive into the powerful strategies behind successful customer feedback management and the benefits of using advanced tools to enhance customer satisfaction.

Cory shares his journey from co-founding Pronto Marketing to building Simplesat into a leading feedback management platform. He discusses the challenges and rewards of starting a SaaS company, the importance of designing effective surveys, and key methods for increasing survey engagement and response rates.

Discover how utilising customer feedback …