How to Use AI and Automation to Transform Social Customer Service [Video]

The expectations of social customer care are only going up. And AI customer service and automation can help you delight your customers and create authentic connections—if you know how to use it.

In this video, learn how automation and AI customer service can help you do your best work, without losing an authentic, on-brand voice. And find some tips you can start experimenting with today.

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✨Resources in this video (and beyond):
✦ How to use AI to deliver better customer service: https://bit.ly/3OKPlIW
✦ Social Customer Care by Sprout Social: https://bit.ly/3usyIuC
✦ Customer service tiers: What they are and how to create them: https://bit.ly/48i6a4S

🌱 Chapters in this video
0:00 Intro
00:30 Getting real about AI customer service
1:39 5 ways to use AI customer service + automation
4:15 Outro

🤔 Curious about Sprout? Try a personalized demo to see how Social Customer Care by Sprout will elevate your care strategy: https://bit.ly/42DK4IN

👋 Follow us on social:
Instagram: https://instagram.com/SproutSocial
X (formerly known as Twitter): https://twitter.com/SproutSocial
TikTok: https://www.tiktok.com/@sproutsocial
Facebook: https://www.facebook.com/SproutSocialInc/
LinkedIn: https://www.linkedin.com/company/sprout-social-inc-/
Pinterest: https://www.pinterest.com/sproutsocial/

📖 Sources:
✦ The Sprout Social Index™: https://bit.ly/3I2uKMk

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About Sprout:
Sprout Social, a global leader in social media management and analytics software, empowers more than 30,000 brands to harness the power of social with comprehensive customer care solutions, connected workflows and AI-powered business intelligence.

#AICustomerService #customerservice #digitalmarketing #socialmediastrategy #AISocialMedia